East River Sitters Terms of Service

Welcome to East River Sitters, a platform connecting families and caregivers for the purpose of providing in-home care services. These Terms of Service (“Terms”) govern your access and use of our website, www.eastriversitters.com, and our mobile application (the “Services”). By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms that may apply to specific sections of the Services. If you do not agree to these Terms, you should not use the Services.

Account Creation and Use

In order to access certain features of the Services, you will be required to create an account. You represent and warrant that all information you provide to us upon registration and at all other times will be true, accurate, current, and complete. You also agree to update your account information as necessary to keep it accurate.

When you create an account, you will be required to choose a username and password. You are responsible for maintaining the confidentiality of your account and password, and you agree to accept responsibility for all activities that occur under your account. You agree to notify East River Sitters immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to refuse registration of, or cancel, an account in our sole discretion.

Content and Conduct

The Services allow you to post, upload, publish, submit or transmit content and materials (“User Content”). You retain all rights in, and are solely responsible for, the User Content you make available through the Services.

You agree not to post, upload, publish, submit or transmit any User Content that:

Infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy.

Violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability.
Is fraudulent, false, misleading or deceptive.
Is defamatory, obscene, pornographic, vulgar or offensive.
Promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group.
Is violent or threatening or promotes violence or actions that are threatening to any other person.
Promotes illegal or harmful activities or substances.

East River Sitters takes no responsibility and assumes no liability for any User Content that you or any other user or third party posts, uploads, publishes, submits or transmits through the Services. We have the right, but not the obligation, to review, remove or edit any User Content without notice and for any reason.

You agree to indemnify and hold East River Sitters and its affiliates, officers, agents, employees, and partners harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Services, your User Content, or your violation of these Terms.

Pricing and Payment

The Services are offered on a booking-fee, and you will be required to pay fees for certain features of the Services. Prices for the Services are subject to change without notice.

We use a third-party payment processor to securely handle all payments made through the Services. By making a payment through the Services, you agree to the terms and conditions of our payment processor. East River Sitters is not responsible for any errors made by the payment processor.

Refunds will be handled on a case-by-case basis and are at the discretion of East River Sitters.


By using the Services, you agree to receive communications from us, including email and push notifications. You can opt-out of certain types of communications by adjusting your account settings or by emailing us at info@eastriversitters.com.

Third-Party Links and Services

The Services may contain links to third-party websites or services that are not owned or controlled by East River Sitters. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party website or service that you visit.


We may terminate or suspend your account and access to the Services at any time, for any reason, and without notice. If we terminate your account, you will lose access to the Services and any information associated with your account.

We reserve the right to modify or discontinue, temporarily or permanently, the Services at any time without notice. You agree that East River Sitters will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

Governing Law

These Terms and your use of the Services will be governed by and construed in accordance with the laws of the State of Connecticut without giving effect to any principles of conflicts of law.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services will be resolved through binding arbitration in accordance with the then-current rules of the American Arbitration Association. The arbitration will be conducted in the English language and in the city of New York.


These Terms, together with the Privacy Policy, constitute the entire agreement between you and East River Sitters regarding the use of the Services. If any provision of these Terms is deemed invalid, the remaining provisions will remain in full force and effect.

Contact Us

If you have any questions about these Terms, please contact us at info@eastriversitters.com.